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Kiranas are ubiquitous and essential parts of Indian life. Every day, these small, individually owned family businesses – which tourists might refer to as “mom and pop shops” – buzz as customers purchase groceries, sundries, and other essential goods. With almost twenty million Kiranas across India, they play a critical role in the Indian...

The landscape of the European media market is in the midst of an unprecedented shift in consumer behaviour. Even before the coronavirus crisis, people around the world were on a path towards living increasingly digital lives, with more working, shopping and entertainment having migrated online than ever before. This shift online led to a surge in...

Nothing in life is certain. We build unpredictability into our business models. We factor it into our investments and our personal lives. We live with constant risk. And calculate potential benefits. We try to build flexibility and resiliency. We do our best to plan for the unexpected. And yet 2020, the pandemic, and the resulting disloca...

Veteran’s Day is an annual marker that allows people to stop and remember what a nation sacrifices, but for me every day is Veteran’s Day. I joined the Marine Corps in 1995 at the age of 19 and attended basic training in San Diego, California. My drill instructors were all combat veterans from the First Gulf War and having their perspective b...